intelli-Cti provides desktop integration to your telephony system, ACD, predictive dialler – it enables on-screen call handling for the management of calls and incorporates unique client side recording of inbound, outbound and missed calls.
A video demo of intelli-Cti can be found on the QGate website: www.qgatesoftware.com
intelli-Cti Features
- Full inbound and outbound single action call handling from within SalesLogix
- Seamless integration with SalesLogix for sales and support
- Incoming call support (screen pop) displaying customer information
- Call history logging
- Missed call logging
- Customizable user preferences
- Increased call efficiency
- Increased customer satisfaction
- Improved customer relationship management
- Telephony switch independent
- Flexible and extendable - you decide what actions will take place
- Microsoft TAPI2.1 or above compliant
Solution Category
Vertical Markets
Complements SalesLogix Modules
- SalesLogix Sales
- SalesLogix Support
Works With Client(s)
Additional Information
For more information on intelli-Cti, please contact our sales department at (866) 356-2654, ext 201 or email at sales@BrainSell.net.
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