White Papers
CRM
ACT! by Sage: Architecture, Customization, and Integration
This white paper discusses the ACT! product family architecture, deployment methods, customization and integration capabilities with other products and is intended for IT managers or system administrators who want to better understand the underlying platform and capabilities.
Mobile CRM: Harness the Competitive Advantage of Your Mobile Workforce through Sage SalesLogix Mobile
This paper examines the mobile CRM landscape to help businesses understand the benefits of mobile CRM as well as the key requirements for a successful initiative.
Sage CRM 2010 Product Vision
A companion piece to "Sage CRM Solutions 2010 Strategy" this white paper provides an enhanced vision for the SageCRM product line.
Customer Relationship Management: SugarCRM
The Info-Tech Research Group reveals why SugarCRM's broad features and flexibile deployment options are becoming a disruptive force in the small enterprise CRM market.
17 Rules of the Road for CRM
CRM buying guidelines to help you choose the right CRM system for your business.
From Sage Software.
On-Demand or On-Premise CRM: Five Things to Consider Before Making Your Decision
This white paper examines the five most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact them.
From Sage Software
Delivering a CRM Platform for a Flexible Workforce
Written by the analyst firm IDC, this white paper examines the changing nature of customer relationship management and how Sage SalesLogix v7.2 meets the needs of decision-oriented businesses with mobile workforces.
From IDC
Guidebook: Sage Saleslogix
Highlights the experiences of companies using SalesLogix and prescribes best practices, missteps to avoid, and tips for fine-tuning the application to maximize its impact across the customer life cycle.
From Nucleus Research
Eight Recommendations for Back-Office VARs to Help Businesses Focus on Their Customers
Discussed the state of small and medium businesses, how the back office powers the front office, and offers recommendations for VARs for success in selling.
From Yankee Group
Sage CRM Solutions 2010 Strategy
Presents Sage's powerful, but pragmatic vision for the future - The Sage CRM Solutions 2010 Strategy. It addresses the functional requirements of
key market segments, while leveraging technology innovations that will transform the CRM market.
From Sage Software
Customer Relationship Management: Sales Enablement: User Acceptance Means More Sales
Provides an outline of how sales enablement is a central component of a successful customer relationship management (CRM) strategy and distinguish sales enablement from traditional sales force automation.
From Sage Software
Sage SalesLogix Product Strategy and Vision
This whitepaper provides existing and prospective Sage SalesLogix customers with a look at how the product is positioned in the CRM market today, where the market is moving tomorrow, and a glimpse into the future direction and strategy for the Sage SalesLogix product line.
The Benefits of CRM Internet Architecture
Describes the underlying architecture of Sage CRM and explains how the application of its Internet architecture can become a competitive advantage for your firm.
From Sage Software
ROI Case Study: Sage SalesLogix Mortgage Lenders of America
Learn how Mortgage Lenders of America used Sage SalesLogix CRM to automate the management of sales leads. This lead to an increase in sales productivity, closed deals and revenue.
From Nucleus Research
CRM Integration
Integration for a Customer-Centric View: How to successfully integrate front- and back-office applications in your small- or medium-sized business.
This white paper provides a valuable list of factors for executive management. IT decision makers, and sales professionals to consider when planning a successful integration project.
From Sage Software
Front to Back Office Integration: The Only Way to True 360° Customer Visibility and Seamless Data Consistency
Learn how pre-packaged, integration-ready solutions from SageCRM allow SMBs to seamlessly connect their business processes, applications, and data to manage customer relationships more effectively, reduce costs, and increase profitability.
From Sage Software
CRM Implementation
Implementing Sage SalesLogix in a Microsoft Terminal Server or Citrix Presentation Server Environment
You'll learn the benefits of deploying Sage SalesLogix v7.0 in a Microsoft TerminalServer or Citrix Presentation Server environment. Outlines deployment requirements and recommendations, and provides installation and performance tips.
From Sage Software
Business Intelligence
Benefits of Sage SalesLogix Visual Analyzer In-Memory Analysis over OLAP and Static Reporting Solutions
Technical analysis of SalesLogix approach to holding all data in memory, and performing calculations when requested, not prior. Includes a comparison table of SalesLogix Visual Analyzer with OLAP, ROLAP, and Reporting Technologies.
From Sage Software
ERP/Accounting
Sage MAS 90 and Sage MAS 200 Technology White Paper
This white paper discusses the capabilities of Sage MAS 90 and Sage MAS 200 ERP technology, addressing the vast majority of business management system requirements, from small to mid-market businesses in virtually any industry.
Extended Enterprise Vision,
Business Management Division, Sage Software
Understand Sage's vision for an extended enterprise including service-oriented architectures (SOA), Web 2.0 capabilities, on-demand, analytics, open standards, and flexible mobility approaches with existing ERP and CRM applications.
From Bean Count to Business Strategist: The Changing Role of the Accountant
This article from The Economist discusses why accountants are now expected to recommend technology solutions for financial and business management.
Be Your Donors' Favorite Charity:
10 Tips to Keep Them Giving Again and Again
Learn strategies to keep new donors from becoming one-hit wonders, and to keep repeat donors engaged with checkbooks open.
e-Business with Sage MAS 90 and Sage MAS 200
Learn the details behind Sage MAS 90 and Sage MAS 200 components that are vital for any e-business, including functions for operational use, self-service scenarios and external visitors.
Sage MAS 200 - SQL Server Edition Introduction and Overview
This paper provides a general overview of Microsoft SQL Server and Sage MAS 200. With these two important tools, midsized businesses can enjoy power, flexibility, and functionality equivalent to enterprise-level systems in an affordable, quickly deployed and easily maintained system.
Growing pains: Expansion strategies for small firms
Guidelines from The Economist on how to expand your business through careful planning, specialized expertise and technology support.
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