Medical Supplies & Biotech

With the need to connect with many potential clients in hospitals, clinics, and laboratories, keeping track of all the communications becomes more difficult and increasingly important. Identifying influencers and key opinion leaders, inviting clients to seminars, and keeping the sales pipeline in view, in fact all parts of the business cycle, can be radically optimized using CRM technology.

• Improve collaboration and streamline communication by consolidating and sharing client, prospect, deal and organization information in a centralized database
• Immediately access critical and accurate information such as what customers are buying, what they're selling, what value they receive from your firm
• Increase client satisfaction and retention by providing more personalized information in a faster way and by ensuring proper coverage. Reporting that illustrates your value
• Boost productivity by eliminating tedious paper-based administration and automating the delivery of customized services
• Efficiently manage your information through mobile devices like the Blackberry, Pocket PC, or Smart Phones

Relationship Management Features:

• Organization, Contact, and Opportunity tracking allow you see the complete picture
• Associations to track relationships between contacts and accounts
• Award-winning Contact Management tracks all activities so communications are not lost
• Powerful Queries and Look-ups profiling and segmentation for focused marketing & selling
• Automated Business Processes eliminate unnecessary administrative work

Full System Integration:

• Full integration with Outlook and the Microsoft Office Suite makes for an intuitive solution
• Mobile solutions for PDAs - Blackberry, Pocket PC, Smart Phone
• Full off-line client with laptop synchronization
• Ability to integrate information from other production systems