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December 14, 2011 [ 0 Comments ]

Top 5 SugarCRM Add-On Apps of 2011

Posted by: Sonja Fridell

BrainSell wrapped up their 2011 webinar year with a BANG today! We reviewed the SugarCRM apps world and also revealed BrainSell’s personal top 5 favorite apps.

SugarCRM apps

 

 

So here’s the good stuff… Drum Roll………

BrainSell’s Top 5 Add-On Apps of 2011

InsideView: A great social data mining tool that’s now built into Sugar v6.3. Free and paid versions

Qontext: Defining SocialCRM, and compared to SalesForce.com’s Chatter app. This is a super rich collaboration tool that you can even invite clients to contribute to. Free and paid versions

EchoSign: Get documents signed electronically by clients and logged in Sugar automatically!

Pardot Marketing Automation / Olark Online Chat: Pardot is a marketing powerhouse that has a very rich integration with Sugar. Olark is on here with Pardot because you can link Olark’s online chat service with Pardot’s lead scoring. Then that info goes into Sugar. All of your chat sessions are scored and saved in the all systems! Paid versions only

InBox25: For Sugar users who aren’t ready for marketing automation, InBox is a super easy way to simplify email marketing in Sugar and provide integrated, rich metrics. We love it! Free and paid versions

December 9, 2011 [ 0 Comments ]

How to Choose a Marketing Automation System

Posted by: Sonja Fridell

Marketing automation reviewThis week BrainSell and Pardot hosted a webinar on how to choose a marketing automation system.

I wish I had seen this two years ago when I was tasked with the assignment myself!

Key factors to consider while hunting for a system: 

  • Compatibility/Infrastructure
  • Web Analytics
  • Rule Automation
  • Email
  • Landing Page/Form Creation
  • CRM Integration
  • Webinar Integration
  • Price/Contracts
We’ve put together a Marketing Automation Buyers Guide full of everything you need to begin your search. Download it today and start your search off on the right foot.
December 7, 2011 [ 0 Comments ]

What to Look for in a Marketing Automation System (webinar)

Posted by: Sonja Fridell

Today, we’re having a webinar we’re having at 1:00 EST on What to Look for in a Marketing Automation System. 

I’ll be presenting with Kevin Goldstein from Pardot. We’ll go over basic features that you should look for in a system, like a sturdy CRM integration. I’ll also share what BrainSell has done internally with marketing automation to boost our sales more than 20% last year.

Sneak preview: When someone comes to www.brainsell.net and fills out a form, they’re added as a lead in the marketing system, we can see when they come back and they get points added to their lead score. When that score hits 75, they get added to SugarCRM automatically and a salesperson gets an email/to-do to call them. I know every time that person comes back to the site. It’s totally changed our sales process. 

You can sign up here. Hope to “see” you there!

PS: The sign up page for this webinar was built with Pardot

Below is a screen shot of my action on the BrainSell site. You can see that every move has been tracked. Points get added to my lead score as I hit the site, and drip marketing actions take place. All on their own.

pardot and sugar

December 1, 2011 [ 0 Comments ]

Increase Sales in 2012 with Social Sales & Marketing (whitepaper)

Posted by: Sonja Fridell

Our trusted social partner InsideView has put out a quality white paper on social selling in 2012. Check it out! 

2012 is fast approaching. You are heads-down closing 2011 deals and planning for next year. You want more from your team – more wins, faster sales cycles, bigger and better lead volumes, and larger account footprints.

Achieving higher sales and marketing performance doesn’t need to be a guessing game. Companies who use social data in their sales process are out-performing their competitors. That’s a fact

Download the Social Sales and Marketing whitepaper to learn: 
• How social media is changing B2B sales and marketing
• The keys to increasing sales and marketing performance in
the age of social media
• How to get started with social selling
• Case studies and best practices

social sales white paper

November 30, 2011 [ 0 Comments ]

Selling with Social Media 101

Posted by: Sonja Fridell
social selling graph

Tools Used by Inside Sales

 

Today, BrainSell and InsideView ran a webinar, Leveraging Social Media in SugarCRM. Nirav Bisarya, Channel Development Manager at InsideView, started off with a great overview of why sales people should leverage social data in their sales process.  Social tools in SugarCRM were also demonstrated.

Click here to view the recorded webinar. 

And what’s a webinar without an offer!

Now until December 7, if you sign on for SugarCRM or InsideView Team with BrainSell, you’ll get one month free!

Email sales@brainsell.net for more info

November 28, 2011 [ 0 Comments ]

Leveraging Social Media During Your Sales Process (guest post)

Posted by: Sonja Fridell
Tags:

Guest Blog! This week, Koka Sexton, Director of Social Strategy at InsideView graces the BrainSell Blog with his social wisdom. Later this week, Sexton will co-host a webinar with BrainSell on Social Media in SugarCRM. Sign up for the Nov. 30 webinar here. 

In order to be an effective sales person you have to be leveraging the Internet and social media to keep you connected to prospects. Sales intelligence is a driving force for sales teams trying to leverage all of the data about prospects and turn them into opportunities.

Social media and sales intelligence increases companies win rates of new business. Since driving more revenue is a cornerstone for companies, it shouldn’t be overlooked as a tool to enable your sales teams.

Closing deals with social intelligence

Social Media is the Key

There is too much information available online these days that a sales person is walking blind if they are not using it in some way. Sales prospecting lists for contact data is fine but it’s not very effective on a large scale. Gathering contact information is only the first step in an effective sales process. The real intelligence comes from contact data and the relevant information about that contact.

When a sales person understands the impact of having relevant information on their prospects being handed to them on a daily basis, they are able to decrease the amount of time spent researching information that can help. When acted on with social selling best practices, prospects will be highly engaged and you will close more deals.

What’s holding sales people back?

When it comes to doing pre-call research and getting some background on a prospect or company you are calling into, there is a lot of information gathered by just doing a Google search. The problem with this is there is very little context around the results. You can spend an hour digging through search results and other resources to get an idea of who the person is and what challenges their company is facing but you’re busy too and can’t justify a large amount of time to research to make a call that may only take 10-15 minutes. “Typically, there is a lot of knowledge out there,” says John Aiello, CEO of SAVO, in a video interview with Selling Power magazine publisher Gerhard Gschwandtner. “The gap is that people can’t find it.”

Sales Intelligence Drives the Conversation

As a sales person, there is no excuse any more for not knowing more about your prospects and the company you are calling into. Sales Intelligence tools enable you to have relevant information at your virtual fingertips that can be used to know in many cases exactly how to position your product or service. There are even free sales intelligence tools available that can help.

Sales people need intelligence to close more deals. Making that intelligence available in a way that sales can capture quickly and easy to find is a necessity. In an Accenture study of more than 1,000 managers in the United States and the United Kingdom, nearly 60 percent have to go to numerous sources to compile the information they need to do their jobs well. About the same number reported that information as poorly distributed across the organization.

Building your sales pipeline and increasing win rates is not magic. There is no secret code that needs to be cracked for success. All you need is more information and a better way of identifying what matters when you start making connections.

If you are interested in knowing more about how social media is being leveraged by sales people to build their pipelines and drive revenue growth, you shold register for the upcoming webinar on Nov. 30 at 1 pm est, Leveraging Social Media in SugarCRM.

Koka Sexton head shotAbout the author: Koka Sexton, Director of Social Strategy at InsideView, is one of the most recognized social experts in the technology industry. With ten+ years of sales experience and a passion for social media, Koka is the perfect evangelist for social selling, a topic that he promotes through national speaking engagements and InsideView’s newest social media endeavor: Social Selling University. Koka’s expertise extends beyond his endless knowledge of social networks into his skill at employing them to drive lead generation, create new opportunities, and engage customers

 

November 22, 2011 [ 0 Comments ]

Avoiding Audits: How to Automate Sales Tax Management (webinar)

Posted by: Sonja Fridell

sales tax laws

Businesses are required by law to collect and remit sales tax in states where they conduct business; however managing that process manually can be overwhelming and error prone.  It’s been estimated that for every $1 sales tax error, the cost to fix the error easily exceeds $50.  Knowing the factors that determine nexus, the obligation to collect and remit tax where business is conducted, is the first step to ensuring your business is adhering to sales tax laws.

Sign up for a our LIVE webinar on automating sales tax, Tuesday, Nov. 29 at 1:30 est

Some factors that can create nexus are:

  • Owning or leasing any real or personal property in another state
  • Having company personnel deliver products in another state
  • Renting or owning out-of-state storage, warehousing pr drop-shipping facilities

Automation using a cloud-based tax management service saves costs by providing a solution that is scalable to the needs of the business. A full-lifecycle automated solution will include tax calculation, exemption certificate management and filing and remittance.

When seeking an automated solution, companies should look for a product that provides:

  • Thorough tax analysis of state rules and regulations
  • Accurate calculations based on sourcing rules, jurisdiction and product taxability
  • Exemption certificate management for non-taxed transactions that includes:
    • Digital collection of exemption certificates
    • Easy accessibility
    • Certificate to customer and transaction association
    • Reporting capabilities
    • Full sales tax cycle support with filing and remittance of returns
    • Easy integration with ERP/accounting, eCommerce, or retail solutions

Avalara offers the industry’s leading sales tax automation solution and meets the criteria above.  Avalara’s AvaTax solution is cloud-based, so it is fast, accurate, reliable, and most importantly, affordable.  AvaTax helps organizations mitigate risk and avoid sales tax non-compliance.

The Sage Sales Tax / AvaTax family of products includes:

Sage Sales Tax

  • Sage Sales Tax delivers real-time sales tax calculations based on up-to-date sales and use tax rules including: sourcing rules, product taxability and jurisdiction assignment.

AvaTax Certs

  • AvaTax Certs is a complete exemption certificate management service. From wizard-driven online collection to associating the correct certificate with transactions, AvaTax Certs ensures you maintain compliance and reduce your audit risk.

AvaTax Returns

  • Dramatically increase accuracy and reduce the time your company spends on sales tax return processing with AvaTax Returns. AvaTax Returns automatically processes e-file, hard-copy and Streamlined Sales Tax returns for businesses of all sizes.

To learn more join Brainsell, in partnership with Avalara, at a FREE, informational webinar: States, Rates and Debates: Why you should leave sales tax compliance to the experts; Tuesday, November 29, 2011, @ 1:30 PM/ET. Learn about sales tax compliance best practices and real life examples of success. During this webcast you will discover how Avalara’s solutions – which offer seamless integration with your Sage Software ERP – can save your company time and money.

Register now!

November 18, 2011 [ 0 Comments ]

Google and Inbound Marketing

Posted by: Sonja Fridell

Our geeky Friday fun is below (-=

Found on one of our fav site, www.eatliver.com

If you’re not on page 1, fah-get-about it.

google and inbound marketing

November 16, 2011 [ 0 Comments ]

Importing and Exporting in SugarCRM (webinar)

Posted by: Sonja Fridell

On Thursday, November 17, BrainSell will be hosting a webinar on importing and exporting in SugarCRM.

There have been some really nice developments in the new release of Sugar, v6.3, including changes to the import/export feature. We’ll go over that in the 45 minute webinar.

Also, basics and best practices on importing and exporting will be covered.

One of the nifty enhancements to Sugar’s import feature is duplication checking. All of the duplicate imports are parsed out and you can decide what to do with them. LOVE this (See pic below)

When: Thursday, November 17 1 – 1:45 pm EST

sugarcrm import

 

importing in sugarcrm

November 10, 2011 [ 0 Comments ]

5 Steps to Create a Killer Google+ Business Page

Posted by: Sonja Fridell

 

On HubSpot’s partner webinar this morning, they mentioned Google+ for business. This awesome feature was released this week and we encourage EVERY business to get on Google+ and make a page!

Google is master of the web and any valuable content that you get out there will create web traffic and if you have marketing automation going, that traffic can convert in to LEADS!

  1. Start by logging into your Gmail account. To be an admin and create a Google+ page, you need a gmail account. If you have a personal Google+ page, no worries, you can simply change from personal to business in a cool little tab. 
  2. Go to http://www.google.com/+/business/ and start the process! 
  3. Pick what kind of business you’d like to be categorized as. You can be a local business or place, Product or brand, Company, Arts or entertainment, or Other. 
  4. Google will walk you through what needs to be done, add profile info, pictures, links and start adding contacts to your circles! 
  5. PROMOTE. Now tell people about it! I tweeted ours, we’ll also put it on our homepage with the rest of our social symbols. 

Google+ is another awesome way to get valuable content out on the web, and connect with customers and prospects, and gain a reputation as a knowledgeable, reputable source.

Get Googling!!!

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