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December 19, 2011 [ 0 Comments ]

Salesforce vs. SugarCRM Complete Feature and Price Comparison

Posted by: Sonja Fridell

We have a lot of people coming to us, asking about the differences between Salesforce.com and SugarCRM.

There are TONS of CRM applications out there, and overall, they do the same basic stuff. The devil is in the details. So we’ve made it super easy for those of you comparing Salesforce.com and Sugar. Download the VERY thorough feature checklist below to see how the two popular CRM’s stack up.

You’ll notice that SugarCRM Pro is comparable to Salesforce.com Enterprise. Price is the biggest differnece between the two…

SFDC Enterprise $1500/user/year                Sugar Pro $360/user/year

Companies with 50 users would spend $75,000 per year on Salesforce.com. 50 users of Sugar would cost $18,000 per year.

That’s a savings of $57,000 per year. No wonder people are asking about Salesforce vs. SugarCRM!

You be the judge. Get the entire feature comparison below.

Salesforce vs. Sugarcrm

October 24, 2011 [ 2 Comments ]

SugarCRM Named Cloud CRM Winner

Posted by: Sonja Fridell

iTnews, a tech publication out of Australia, recently released their analysis, ‘Which Clouds Play Nice.’ We were please to hear that SugarCRM was named number one on their CRM scorecard, with Salesforce.com a close second.

sugarcrm review

 

 

 

Things iTnews took into account:

  1. Can I get my data in and out freely?
  2. Does it integrate natively with other systems?
  3. What third-party integrations are available?
  4. Can I write code to integrate with it?”

The ‘Which Clouds Play Nice‘ analysis has a wealth of information and is a must read for any IT decision maker. “We were humbled and pleased to learn that SugarCRM came out on top of the CRM Scorecard, when compared to salesforce, Oracle on Demand, Microsoft Dynamics, RightNow and NetSuite,” wrote Sysmans in a blog article last week.

To read Sysmans full article, visit SugarCRM’s blog here. 

October 18, 2011 [ 0 Comments ]

Choosing a CRM System, Top Applications Compared

Posted by: Sonja Fridell

We tell people all day… CRM systems do basically the same stuff.

The things listed below are some of the defining factors that will steer you towards one application or another.

  • Price
  • Deployment
  • Ease of customization (do you have to hire a programmer for every field change?)
  • Database models
  • User Interface
  • And more recently, add-on apps
To help answer these questions, we’ve put together multiple white papers on the topics, listed below. The graphic below is a good summery as well.
top 5 crm systems compared
September 1, 2011 [ 0 Comments ]

Salesforce.com vs. Microsoft CRM; Price and Feature Comparison

Posted by: Sonja Fridell

sfdc vs. mscrmSalesforce.com is pretty much a household name. As the usual starting point for businesses looking for CRM software, they have longevity in the market, brand awareness and great marketing.

When making an investment for your business, however, it is only natural to see what else is out there. In conversations with our CRM prospects, SFDC is usually mentioned, now we’re hearing more people asking about Microsoft CRM.

(Fairly) New kid on the block, Microsoft Dynamics CRM, is making its way up the food chain, and with a recent release of their newest version, more and more eyes are focusing on the software titan’s latest contribution to the CRM family.

Pricing differences are obvious, see below, and there are some other functionality features that set them apart. We’ve made a hefty checklist that you can download below. Some biggies are… SFDC doesn’t let you OWN the product, or host it on your server. And SalesForce.com has MANY more apps and integrations.

So, let’s cut to the chase.

Download the Checklist Here

 

Product 30 Users/Year 50 Users/Year
Salesforce.com $45,000.00 $75,000.00
Microsoft Dynamics CRM $12,240.00 $20,400.00

SFDC Enterprise Edition =  $125/user/month

MSCRM Professional+ Edition = $59/user/month

May 5, 2011 [ 2 Comments ]

Top 10 Reasons Customers Choose Sugar Over SalesForce.com

Posted by: Sonja Fridell

10. Deploy Anywhere

You can host Sugar on site or in the cloud, same price

9. Customizations and Integrations

SFDC is written in a proprietary language, Sugar is PHP

8. OPEN

SFDC is a closed environment. Sugar gives you code-level access, audit capabilities and CE, a Free version.

7. More Value

SFDC makes  you upgrade through 5 editions for more features, Sugar comes ready with more functionality and fewer price levels.

6. An open source community

SFDC has far fewer apps than Sugar. Since Sugar is open source, developers are creating apps to make Sugar even sweeter.

5. Flexible

SFDC integrations are controlled through AppExchange, much more difficult than Sugar’s API

4. Your Data is Yours

SFDC will give you a .csv backup, not a relational database like Sugar. And weekly backups are free with Sugar, SFDC charges.

3. Configurations

SFDC can only be configured by admins, and there are configuration limits. Not so with Sugar.

2. Intuitive

SFDC tends to be complex in its UI, programming and pricing. Sugar has a common web 2.0 interface and simple pricing.

1. Affordable

SugarCRM Pro ($30/u/m) = SFDC Enterprice ($125/u/m). That makes SFDC 4X more expensive!!!

Download the paper below to see more difference between Salesforce.com and SugarCRM

sfdc vs sugar

March 24, 2011 [ 3 Comments ]

Microsoft CRM vs. Salesforce.com

Cloud computing company, Salesforce.com has been around the CRM block quite a few times.

As the usual starting point for businesses looking for CRM software, they have longevity in the market, brand awareness and great marketing.

When making an investment for your business, however, it is only natural to see what else is out there, and BrainSell’s got you covered!

(Fairly) New kid on the block, Microsoft Dynamics CRM, is making its way up the food chain, and with a recent release of their newest version, more and more eyes are focusing on the software titan’s latest contribution to the CRM family.

So, let’s cut to the chase. Click here to download the comparison check list.

Product 30 Users/Year 50 Users/Year
Salesforce.com $45,000.00 $75,000.00
Microsoft Dynamics CRM $12,240.00 $20,400.00

SFDC Enterprise Edition =  $125/user/month

MSCRM Professional+ Edition = $59/user/month

Download the Microsoft CRM vs. Salesforce.com Comparison Checklist

March 22, 2011 [ 4 Comments ]

Salesforce.com vs. SugarCRM, Let’s Cut to the Chase

Posted by: Sonja Fridell

When people search for a CRM, they often start with Salesforce.com. They have longevity in the market, brand awareness and very good marketing.

It’s natural to look for alternatives when making an investment for your business.  So people search for “Cloud CRM”  “Salesforce.com competitor”  “Salesforce.com alternative.”  Most times, they find SugarCRM to be a top competitor to SFDC. And the comparison begins!

We have a pretty thorough checklist of features comparing Salesforce.com and SugarCRM.

Download the checklist here.

And I’ll save you some digging, here’s the biggest difference…

Product

30 Users/year

50 Users/year

Salesforce.com

$45,000

$75,000

SugarCRM

$10,800

$18,000

SFDC Enterprise Edition =  $125/user/month

SugarCRM Professional  =  $30/user/month

Download the Salesforce.com vs. SugarCRM comparison checklist

February 7, 2011 [ 1 Comments ]

SalesLogix Web Brings Back Memories

It’s often forgotten why or how certain CRM applications became popular, specifically in light of competitive products who build amazing brand awareness (e.g.  Salesforce.com).  SalesLogix is just one of those applications.  I remember in the late 90′s when SalesLogix was the new challenger in the mid market. It dominated the market with functionality that allowed the small to mid sized companies afford a powerful solution without spending the monies required to run an application like Siebel ( of course what small company ever could afford to run Siebel?). 

In addition, SalesLogix offered easy to use functionality.  You’d get all of the great things we took for granted like drag and drop functionality and right mouse button clicking that made it easy to navigate and fast to use.  Easy to use has always been the creed when trying to advance end user adoption and SalesLogix seemed to take it’s lead from it’s little brother application, ACT! .

Today, when I review all of the CRM applications on the market, even I forget about the little things that make it easy to use sofware.  I suppose my biggest gripe today with the more popular web interface products is the lack of true windows client functionality and the speed to perform certain tasks as I did in a windows client. 

I was recently using the SalesLogix Web Cloud product I had an epiphany.  The folks at Sage incorporated many of those windows client elements that I liked so much.  I found right mouse button clicking  made the web experience much easier to navigate rather than having to click through multiple links like other web applications.  I was able to drag and drop emails and documents onto the SalesLogix screen from my desktop right into the account record. I missed those little nuances in other web CRM applications I’ve used or test driven. Bottom line, it’s the little things that count.

December 20, 2010 [ 1 Comments ]

Salesforce.com vs SugarCRM, Comparison Chart

Posted by: Sonja Fridell
Tags:

Salesforce and Sugar are often compared. But this is by far the best document putting both side by side.

Check it out!

salesforce vs sugar

December 17, 2010 [ 0 Comments ]

BrainSell News Discusses SugarCRM Collaboration Feature

Posted by: Jim Ward
Tags:

SugarCRM versus Salesforce.com.  Again it’s the fast that eat the slow not the big that eat the small.  SugarCRM provides a chatter-styled feature before any other CRM vendor has a chance to react to Salesforce.com’s Chatter.

Jim and Sonja from BrainSell News discuss.

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