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December 7, 2011 [ 0 Comments ]

What to Look for in a Marketing Automation System (webinar)

Posted by: Sonja Fridell

Today, we’re having a webinar we’re having at 1:00 EST on What to Look for in a Marketing Automation System. 

I’ll be presenting with Kevin Goldstein from Pardot. We’ll go over basic features that you should look for in a system, like a sturdy CRM integration. I’ll also share what BrainSell has done internally with marketing automation to boost our sales more than 20% last year.

Sneak preview: When someone comes to www.brainsell.net and fills out a form, they’re added as a lead in the marketing system, we can see when they come back and they get points added to their lead score. When that score hits 75, they get added to SugarCRM automatically and a salesperson gets an email/to-do to call them. I know every time that person comes back to the site. It’s totally changed our sales process. 

You can sign up here. Hope to “see” you there!

PS: The sign up page for this webinar was built with Pardot

Below is a screen shot of my action on the BrainSell site. You can see that every move has been tracked. Points get added to my lead score as I hit the site, and drip marketing actions take place. All on their own.

pardot and sugar

June 20, 2011 [ 1 Comments ]

Gooddata and Sugar: CRM Reporting Just Got Sweeter

Posted by: Sonja Fridell

We’ve heard the name Gooddata floating around for awhile now. This SaaS BI tool is taking the industry by storm and we’re excited about what it’s going to add to SugarCRM.

Gooddata can take your Sugar data in with a few clicks. There are tons of pre-configured reports that will fill with that info and you’ll be amazed at what you see. You can plug in other data sources as well, like Facebook and Google Analytics.

Sugar’s reporting has been a weak spot for a lot of users, and Gooddata is sure to satisfy. They’re coming out with a free Sugar app, to wet the appitite. Check it out tomorrow during a Sugar-Gooddata webinar.

Gooddata even plugs in with marketing automation systems . We’ve got Sugar-Pardot-Gooddata going on and wow, it’s a wealth of information.

Sugar’s reporting is stronger, more dynamic and easier to understand than ever.

sugar reporting with gooddata

GoodData Dashboard within Sugar

 

September 1, 2010 [ 2 Comments ]

Internet Spying, a Rapidly Growing Business

Posted by: Sonja Fridell
Tags: ,

internet spyingBrainSell has recently started using Pardot, a marketing automation and lead management tool. One of the coolest things is the simplest feature; lead tracking by reverse DNS look up. A cookie tracks a visitor’s every move on your site. If they fill out a form, you can track them by name. It’s a little creepy, but it’s a great tool. Before you call the prospect, you know exactly which pages they’ve visited and and for how long. You’re one step ahead.

But some companies are taking this to the next level.  A New York company, Lotame Solutions, can profile Internet users by inspecting their participation on various social media outlets. Once people are profiled, they are sold for as little as a tenth of a cent. This kind of business is booming, it’s one of the fastest growing in fact.

Julia Angwin of the Wall St. Journal explains it well.

“Ms. Hayes-Beaty is being monitored by Lotame Solutions Inc., a New York company that uses sophisticated software called a “beacon” to capture what people are typing on a website—their comments on movies, say, or their interest in parenting and pregnancy. Lotame packages that data into profiles about individuals, without determining a person’s name, and sells the profiles to companies seeking customers. Ms. Hayes-Beaty’s tastes can be sold wholesale (a batch of movie lovers is $1 per thousand) or customized (26-year-old Southern fans of “50 First Dates”).”

Creepy, right?

Would buy leads that way? How much value do they hold?

For Angwin’s full article, click HERE.

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