Brainsell.com Privacy Statement  |  Site Map  |  Blog

Contact Us

1-978-887-3870

 


December 9, 2011 [ 0 Comments ]

How to Choose a Marketing Automation System

Posted by: Sonja Fridell

Marketing automation reviewThis week BrainSell and Pardot hosted a webinar on how to choose a marketing automation system.

I wish I had seen this two years ago when I was tasked with the assignment myself!

Key factors to consider while hunting for a system: 

  • Compatibility/Infrastructure
  • Web Analytics
  • Rule Automation
  • Email
  • Landing Page/Form Creation
  • CRM Integration
  • Webinar Integration
  • Price/Contracts
We’ve put together a Marketing Automation Buyers Guide full of everything you need to begin your search. Download it today and start your search off on the right foot.
December 7, 2011 [ 0 Comments ]

What to Look for in a Marketing Automation System (webinar)

Posted by: Sonja Fridell

Today, we’re having a webinar we’re having at 1:00 EST on What to Look for in a Marketing Automation System. 

I’ll be presenting with Kevin Goldstein from Pardot. We’ll go over basic features that you should look for in a system, like a sturdy CRM integration. I’ll also share what BrainSell has done internally with marketing automation to boost our sales more than 20% last year.

Sneak preview: When someone comes to www.brainsell.net and fills out a form, they’re added as a lead in the marketing system, we can see when they come back and they get points added to their lead score. When that score hits 75, they get added to SugarCRM automatically and a salesperson gets an email/to-do to call them. I know every time that person comes back to the site. It’s totally changed our sales process. 

You can sign up here. Hope to “see” you there!

PS: The sign up page for this webinar was built with Pardot

Below is a screen shot of my action on the BrainSell site. You can see that every move has been tracked. Points get added to my lead score as I hit the site, and drip marketing actions take place. All on their own.

pardot and sugar

December 1, 2011 [ 0 Comments ]

Increase Sales in 2012 with Social Sales & Marketing (whitepaper)

Posted by: Sonja Fridell

Our trusted social partner InsideView has put out a quality white paper on social selling in 2012. Check it out! 

2012 is fast approaching. You are heads-down closing 2011 deals and planning for next year. You want more from your team – more wins, faster sales cycles, bigger and better lead volumes, and larger account footprints.

Achieving higher sales and marketing performance doesn’t need to be a guessing game. Companies who use social data in their sales process are out-performing their competitors. That’s a fact

Download the Social Sales and Marketing whitepaper to learn: 
• How social media is changing B2B sales and marketing
• The keys to increasing sales and marketing performance in
the age of social media
• How to get started with social selling
• Case studies and best practices

social sales white paper

August 24, 2011 [ 0 Comments ]

Integrating Social Media with SugarCRM (webinar)

Posted by: Sonja Fridell

Sugar has thousands of cool apps, literally. One of our favorites is InsideView. It comes loaded up (free) with Sugar if you buy the latest version. It’s a cool little module that sits underneath contact details. InsideView pulls company info and puts it right under the contact record. Including people and their phone numbers and EMAIL addresses. InsideView isn’t just for Sugar, it plugs in with most CRM systems!

We’re putting on a webinar to show how it works, join us!

free marketing assessment

 

 

When: Wednesday, August 31, 2011, 1-2 pm EST

social crm

InsideView!

August 15, 2011 [ 0 Comments ]

44% Up, How Hubspot Grew Our Business

Posted by: Sonja Fridell

best marketing automationWe recently delved into the arena of Marketing Automation after internally experiencing the toils of keeping tabs on Form Submissions, Web Site Traffic, Drip Marketing, Lead Scoring, and the DREADED, building Landing Pages and FORMS.

Unbeknownst to me, all of those items fall under the management of several marketing automation software packages. And the research began! We found 3 leaders that fit our needs. They’re different, and fit a variety of companies marketing goals.

As Marketing Director at BrainSell, I was originally on the hunt for an INTERNAL product. It just so happened that we loved 3 of them so much that we’re now reselling them. We saw a rediculous jump in marketing success here by using these tools that it was a no-brainer to bring these tools to our customers. Really, we love this stuff!

So how did we do it? Grow our business 44% in one year? With VERY little investment? The story is kind of long, so this is the abridged version.

***Side note, because I know my call to action needs to be higher up in the post, Sign up HERE for a free session with one of our marketing gurus.

Jim Ward, BrainSell’s President, read the book Inbound Marketing. He listened to what their message and hired me, an ex-journalist, to create valuable content for our marketing operations. No problem. Then I realized that it was VERY difficult to get this valuable content OUT. I would write a white paper and then have to spend 2 hours building a landing page from scratch (I’m a writer, not a programer). Putting a form on it for download, and putting the link up all over social media. I was SPENT. I hated this process and knew there must be a better way.

There was!

First I found Hubspot, mostly because Jim made me read Inbound Marketing, and the authors invented Hubspot. With Hubspot, I was able to create my content and have a FAST way of getting it out there. There is a landing page builder with FORMS that send people automated emails! And those leads are stored in Hubspot, and can be synced with CRM for follow ups. It will tell you if a visitor has returned to the site, and handle drip marketing, so once that visitor returns, they can get an automated teaser email.

Hubspot also tells brings your social media to one page. I was able to see what was trending in our industry and respond to Twitter posts right from Hubspot.

It made everything very VISUAL. I finally saw what was working. Our organic search traffic was up because of all of my white papers, and Hubspot told me that with their traffic source feature. About 9 months ago, we DROPPED PPC adds. And our web traffic kept going up. Up 120% year of year, in fact.

Hubspot guided me through my marketing education. And it was a lot easier than going back to grad school! I knew how to create the content, but just needed some help getting it out there. That’s where Hubspot shines.

Some companies already have expert marketers. They might need less social media guidance and more help on segmenting all of their incoming leads, to market to them correctly. That’s where those other 2 products come in.

I searched for more “bottom of funnel” tools for our clients who had the marketing mostly figured out. Pardot and Net-Results were clear leaders. They integrated with our client’s CRMs (MSCRM, SalesLogix, SageCRM, Salesforce, Sugar), they are easy to use, and they are VERY good at things that Hubspot does on a lighter level.

Pardot: Great landing page builder, more detailed drip capabilities than Hubspot, on-screen visitor alerts, superior reporting tool, superior lead scoring.

Net-Results: The only mar-automation company with a SalesLogix integration, industry leader on SEGMENTING leads (example: any lead who spent more than 32 seconds on 4 pages gets this drip email), great drag and drop campaign building UI.

This warrants a new white paper! So look for that soon (-=

We love talking about this stuff and want to tell you how to do what we’ve done. Sign up here for a free one on one to asses your current marketing opps. We speak from experience. Trust me.

free marketing assessment

 

June 20, 2011 [ 1 Comments ]

Gooddata and Sugar: CRM Reporting Just Got Sweeter

Posted by: Sonja Fridell

We’ve heard the name Gooddata floating around for awhile now. This SaaS BI tool is taking the industry by storm and we’re excited about what it’s going to add to SugarCRM.

Gooddata can take your Sugar data in with a few clicks. There are tons of pre-configured reports that will fill with that info and you’ll be amazed at what you see. You can plug in other data sources as well, like Facebook and Google Analytics.

Sugar’s reporting has been a weak spot for a lot of users, and Gooddata is sure to satisfy. They’re coming out with a free Sugar app, to wet the appitite. Check it out tomorrow during a Sugar-Gooddata webinar.

Gooddata even plugs in with marketing automation systems . We’ve got Sugar-Pardot-Gooddata going on and wow, it’s a wealth of information.

Sugar’s reporting is stronger, more dynamic and easier to understand than ever.

sugar reporting with gooddata

GoodData Dashboard within Sugar

 

May 23, 2011 [ 0 Comments ]

Inbound Marketing and the Bikini Concept (Cartoon)

Posted by: Sonja Fridell

“The key to good marketing, show the prospect 90% and save the last 10% for the sale.” That’s what Dan Kraus of Leading Results told me during our last marketing meeting. I LOVED it. Thanks Dan! Now off to plan our next FREE webinar!

inbound marketing cartoon

November 18, 2010 [ 5 Comments ]

Is Live Chat Worth the Effort?

Posted by: kcook
live chat button

The button that is on our website. Pretty obvious isn't it?

We recently added a live chat client to our website. When ever I or Sonja are in the office, and able to engage in a chat, the software puts a button on the site. You can see the button here. It’s pretty obvious. In addition to the button, we can ‘push’ an invitation to people who are browsing the site.

It was my idea, I admit it. I thought it would be ‘da bomb’. The website would be a conduit for conversation. The application would get me talking to customers about our business software, and it would allow me to make them happier quicker and translate into more closed sales and happier customers.

That hasn’t happened.

Why not? Is live chat really not important? Maybe it isn’t important to the people who are looking at our website. (I thought it would be since people who visit brainsell.net probably have questions about business software. It’s not like BrainSell is a site people visit for entertainment)
Maybe people don’t really believe that live chat is really live. Maybe web users these days are so inured to anything that isn’t what they want that they just don’t see the buttons or the invitations. Maybe web users surf with blinders on.

I’d like to hear what you think.
Why isn’t anyone talking to me? Was it something I said?

October 13, 2010 [ 0 Comments ]

Using Google Places For Free Advertising

Posted by: Sonja Fridell

Wow. I’m so excited about Google Places that I’m blogging about it RIGHT AWAY. That doesn’t happen often. No sticky note to remind me on this one, it’s just too good.

Have you set your business up on Google Places yet? Do it right now if you haven’t. It’s free and easy. Google it!

You can tell people what you do, where you are, your hours, site, offerings, post your logo and best of all, COUPONS! You can link Google Ad Words to the coupons too. Here’s one I just set up. This is free, but it’s not very easy for people to find. When they find you through a google search, click on your “places” listing on the top of the page, they can see coupons in your listing.

If you want the coupon visible right from the Google search, you can pay for “Tags.” Like the one below.

Have you had any luck with Google Places Coupons? Or Tags?

google places tags

September 1, 2010 [ 2 Comments ]

Internet Spying, a Rapidly Growing Business

Posted by: Sonja Fridell
Tags: ,

internet spyingBrainSell has recently started using Pardot, a marketing automation and lead management tool. One of the coolest things is the simplest feature; lead tracking by reverse DNS look up. A cookie tracks a visitor’s every move on your site. If they fill out a form, you can track them by name. It’s a little creepy, but it’s a great tool. Before you call the prospect, you know exactly which pages they’ve visited and and for how long. You’re one step ahead.

But some companies are taking this to the next level.  A New York company, Lotame Solutions, can profile Internet users by inspecting their participation on various social media outlets. Once people are profiled, they are sold for as little as a tenth of a cent. This kind of business is booming, it’s one of the fastest growing in fact.

Julia Angwin of the Wall St. Journal explains it well.

“Ms. Hayes-Beaty is being monitored by Lotame Solutions Inc., a New York company that uses sophisticated software called a “beacon” to capture what people are typing on a website—their comments on movies, say, or their interest in parenting and pregnancy. Lotame packages that data into profiles about individuals, without determining a person’s name, and sells the profiles to companies seeking customers. Ms. Hayes-Beaty’s tastes can be sold wholesale (a batch of movie lovers is $1 per thousand) or customized (26-year-old Southern fans of “50 First Dates”).”

Creepy, right?

Would buy leads that way? How much value do they hold?

For Angwin’s full article, click HERE.

Older Posts »
Subscribe

Most Popular Posts


Social Media