1-800 Contacts, A Vision of Customer Service

Dear 1-800 Contacts,

I love you, and here’s why…

Your web site is awesome. I don’t know about other people, but I wait until I can barely function with my last pair of gunky contacts until I reorder. It’s easy to order and the shipping is free if you spend $50, which is easy to do.

You remind me when I need to reorder with nice, very infrequent emails.

All of your salespeople are overly friendly, mid-western women who thank you up and down.

You can talk to one of those awesome customer support people VERY easily.

Your prices are great.

It may seem silly to like an eye-wear company so much, but it’s refreshing to get excellent service. I relish it! And hope to replicate it every day.

Any other outstanding companies out there?