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June 25, 2010 [ 4 Comments ]

SugarCRM for iPad – Why You Need It

Posted by: Sonja Fridell
Tags: ,

sugarcrm ipadBeing ever so timely, SugarCRM announced their iPad application at SugarCon this past April. As a devoted Apple fanatic, I have to say, this adds a major cool-factor to Sugar.

The app is fully customizable and it looks pretty ridiculous.

Some big highlights…

Quick view display: shows the most urgent opportunities, important contacts, and upcoming meetings.

Customizable modules screen:Users can drag-and-drop their favorite SugarCRM modules to easily organize the application according to their needs.

Data synchronization:Keep contacts and other information synced between the iPad and the cloud.

Easy drill-down: Quickly access important customer information that is most relevant while on-the-road.

The iPad is awesome, but let’s not forget it’s little brother, iPhone, which is outfitted with similar functionality.

Sugar’s CEO Larry Augustine spoke about the new release at Sugarcon…

“We’re pleased to announce a native application of Sugar on the iPad,” noted Larry Augustin, CEO, SugarCRM. “The ultra-portability and groundbreaking iPad user experience that is made possible for us as a web-based business by Appcelerator fits perfectly with the extensible SugarCRM architecture that can scale across multiple platforms. We believe that our mobile workforce customers will benefit greatly from the enhanced capabilities that this new platform offers.”

Overall, it looks like a very handy little piece of technology.

June 10, 2010 [ 2 Comments ]

SugarCRM 6 Sweeter Deal than Salesforce

Posted by: Sonja Fridell
Tags: , ,

SugarCRM 6PCMag.com released a review of SugarCRM 6 on Tuesday and it looks pretty delish. They gave the new version (due for release on July 1) 4 out of 5, or “very good.”

Some highlights…

“The new version includes a much cleaner home screen that focuses more on current processes and workflow. It utilizes a combination of AJAX and other recent Web development capabilities. The rest of SugarCRM’s package remains as powerful as ever.”

Sugar Includes More Than Others

“It’s important to note that both paid packages include many built-in features that cost extra on other services. One example is forecasting, which lets you track how your individual salespeople have updated their projected results over the course of a given quarter. To get this with Salesforce.com…you have to pony up for the Enterprise version, which costs $125 per user per month—over four times what SugarCRM costs.”

Improved Workflow

“SugarCRM works hard to keep your main view uncluttered. The new task-driven home page focuses on upcoming calls, meetings, and opportunities, while a feed on the right shows current activity within the system. Search results appear in overlays, instead of on separate browser pages. Mouse over each module, and a pop-up will open that goes into more detail.”

Logging Calls Is A Breeze

“If a customer call comes in while you’re working on something else, click Log Call, and an overlay drops down that lets you attach new information to the contact on the phone, without losing the data you were originally working on somewhere else in the app.”

Read full article…

May 28, 2010 [ 7 Comments ]

Is Blackberry Digging Its Own Grave?

Posted by: Jim Ward
Tags: , , , ,

blackberry cartoonprog·nos·ti·cate - To predict according to present indications or signs; foretell.

I’ve seen the future and I’m not sure I saw a Blackberry.

First, I’m not a technologist and can’t explain technical details of why the Blackberry may have already seen its best days, I’m simply a user. A long time user. And today in a mobile world it’s all about usability.   I’m also in the business of providing business technology: CRM (SalesLogix, SageCRM, ACT!, SugarCRM) and ERP software (Sage MAS 90, MAS 200, MAS 500, ACCPAC ERP, Acumatica). It’s clear that our clients and prospects are looking toward becoming increasingly mobile. Our software vendors are also gearing up for the mobility revolution.

In order to be a successful mobile user, the hardware needs to make using these applications, well, usable.  Having tried hardware like the iPad, Android and iPhone  and comparing those to using any of the Blackberry solutions, I fear Blackberry may not win this competition.

Does the Blackberry go the way of the Tyrannosaurus Rex? I think it does, unless RIM reinvents itself, and fast. I’d love to hear other thoughts on this so comment away.

April 15, 2010 [ 0 Comments ]

Expense Reports from your iPhone

Posted by: Sonja Fridell
Tags: , ,

Expense reports are a pain. After a long trip, the last thing you want to do is sit in front of a spreadsheet and unfold stashed receipts from pockets, wallets and briefcases. Acumatica, a cloud-based ERP system we adore, has a snazzy iPhone interface.

Now you can start expense reports before they get out of control.  Enter the expenses from your phone as they happen and lose the spreadsheet for good!

acumatica for iphone

Watch the video

February 23, 2010 [ 2 Comments ]

SugarCRM on your iPhone?! Sweet.

Posted by: Sonja Fridell

SugarCRM mobile works with all smart phones and PDA's

 

That’s right. SugarCRM is even sweeter now that they have a mobile application. You can stay in the loop on any smart phone or PDA.

Don’t worry enterprise users, they haven’t forgotten about you. Work off of your phone when you’re on the go and Sugar will update when you’re back on the network.

We love the look and feel of this application!

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