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July 1, 2014 Business Technologies

Introducing BPM Software ProcessMaker

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By Sonja Fridell

It’s been a while since BPM (Business Process Management) software was available through BrainSell, but we’re convinced that ProcessMaker’s open source tools provide the best workflow suite we have downloaded in a long time.

ProcessMaker_Software_Features

ProcessMaker integrates with popular CRM and ERP tools, including SugarCRM and Openbravo ERP. ProcessMaker is the next software suite available from Colosa.

ProcessMaker BPM/CRM Integration:

ProcessMaker integration couldn’t be simpler, it’s one of the best parts about the software suite. We at BrainSell became aware of the ProcessMaker BPM suite after the SugarCRM integration was announced, and it turned out to be software that we now use internally.

Fluid, Open Source Reporting:

ProcessMakerSugarCRM

Registered ProcessMaker users receive key reporting metrics and stats via ProcessMaker’s CRM integration. You can easily tie contacts and leads into the business process. This BPM feature allows you to know exactly when to act on your leads to maximize potential.

Running Workflows:

Automatically be notified when leads. customers and prospects interact with your online forms and other integrated modules in your CRM. ProcessMaker allows you to visually build-out workflows, allowing business analysts to create workflows using a drag-and-drop feature.

Business Process Optimization:

ProcessMakerBPMSoftware

ProcessMaker allows you to continuously improve the customer funnel by analyzing processes and identifying “bottlenecks” (points where the prospect is lost). This is one of the most important (and revenue generating) functions of ProcessMaker’s software suite.

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