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March 22, 2011 [ 4 Comments ]

Salesforce.com vs. SugarCRM, Let’s Cut to the Chase

Posted by: Sonja Fridell

When people search for a CRM, they often start with Salesforce.com. They have longevity in the market, brand awareness and very good marketing.

It’s natural to look for alternatives when making an investment for your business.  So people search for “Cloud CRM”  “Salesforce.com competitor”  “Salesforce.com alternative.”  Most times, they find SugarCRM to be a top competitor to SFDC. And the comparison begins!

We have a pretty thorough checklist of features comparing Salesforce.com and SugarCRM.

Download the checklist here.

And I’ll save you some digging, here’s the biggest difference…

Product

30 Users/year

50 Users/year

Salesforce.com

$45,000

$75,000

SugarCRM

$10,800

$18,000

SFDC Enterprise Edition =  $125/user/month

SugarCRM Professional  =  $30/user/month

Download the Salesforce.com vs. SugarCRM comparison checklist

4 Comments »

  1. The link to the checklist is broken . . .? Can you provide a new link?

    Comment by Liz — April 5, 2011 @ 5:25 pm

  2. Liz dont bother…Those are list prices and always the same junk listed. Why not show the client/customer lists, or the spend on R&D or the revnue by each? Sugar will end up getting bought by IBM who has no CRM product and then it will morph into some lotus notes add on.
    BTW you get what you payfor… good luck on finding a team of PHP developers to keep your SugarCRM System running…

    Comment by Jim — June 27, 2011 @ 7:23 pm

  3. Evidentially Sonja I guess you think that everyone actually pays the retail price for SFDC. 125 per license? Not even close. Typical cost for a SuagrCRM Implementer per hr. $180-200, Cost for an SFDC Implementer $110-175. I have been vetting both systems for about 3 months now. Please Tell me if there is one company use case that has 1000 or even 500 users on a Globally used Sugar System? I didn’t think so…

    Comment by Joey — August 18, 2011 @ 3:14 am

  4. Thanks for the feedback Joey. Sugar has several companies with several thousand users. It’s just as scalable as Salesforce. We have clients that have several hundred users currently and they’re loving it. But some people prefer Salesforce and might not be open to alternatives, which is fine!

    Comment by Sonja Fridell — August 18, 2011 @ 5:49 pm

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