1. Things are falling through the cracks and you’re losing sales
2. Your client list is a mess and marketing to them is no easy task
3. You’re generating leads, but not converting them into sales
4. Duplication of effort: Multiple salespeople are touching the same account
5. The right information is not accessible at the right time
6. Little or no ability to forecast and plan
7. Your current system is becoming obsolete: You can only use spreadsheets for so long
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I enjoyed your list. I especially agree with point 5. So much employee time is wasted searching for documents they can’t find! Another article your readers may find helpful is
” Choosing a Business Solution”; very helpful for those who need assistance trying to figure out what solution best fits them.
http://blog.suradocrm.com/2010/03/04/choosing-a-business-solution/
-Nicole
Comment by Nicole Miller — July 12, 2010 @ 5:08 pm
Thanks for the input Nicole!
Comment by Sonja Fridell — July 13, 2010 @ 8:25 pm