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April 14, 2014 [ 0 Comments ]

SugarCRM Open Demo and Q&A – Really, Ask us Anything

Posted by: Sonja Fridell

Sometimes you just need a closer look. If you’re considering SugarCRM for your business, you may want to join BrainSell for a quick overview webinar of what Sugar has to offer.

Think of  this as your chance to do a little CRM recon. Check out the world’s fastest growing CRM company in the time it takes you to down your afternoon latte.

We know our stuff, being a top Sugar partner and all, and you’ll have a chance to ask real live Sugar experts anything you’d like.

So sign up now!

When: Tuesday, April 22, 2 pm est

Duration: 30 – 45 minutes

sugarcrm demo


April 8, 2014 [ 0 Comments ]

BrainSell Now Offering HIPPA and ePCI Compliant Hosting; Completed E-Verify Certification

Posted by: Jessica Paquette

Here at BrainSell we are pleased to announce that we have expanded our offerings to include HIPPA and ePCI compliant hosting to coincide with the completion of our E-Verify certification.

HIPAA, the Health Insurance Portability and Accountability Act, protects the rights of individually identifiable health information. Having HIPPA compliant hosting is essential for any company that deals with sensitive information and ensures that the proper safeguards are in place.

In January, we completed our E-Verify certification. E-Verify is an Internet-based program run by the United State’s government that determines the eligibility of employees to work in the United States.

Click here to read the full press release.

brainsell TM

Questions? Ask us on our live chat or shoot us an email at

April 7, 2014 [ 0 Comments ]

SugarCRM & D&B Connector: Join Webinar and Get the Discount!

Posted by: Sonja Fridell

D&B has just released their SugarCRM 7 connector, and BrainSell is excited to show you how it works during a live webinar on April 16 at 1:30 PM EST. 

We’ll also be explaining some really aggressive discounts at that time, so be sure to sign up by clicking below!

Here’s an overview of how the connector works:

  1. Simply install the module through Sugar’s module loader.
  2. While entering a new account, the D&B connector will find the account you’re entering and try to match it with the account in its database. All of the address and sales info can be put into the account you’re creating on the account creation screen at that point. TIME SAVER!
  3. You can then see contacts  at that company that are in D&B’s database (email and phone number included!) and sync them into your Sugar database.
  4. Sugar’s new dashboards on the account screen will show up to date news on that company, as well as metrics and competitive info on that company (in the premium package).
  5. D&B will tell you if the account info is up to date, and will tell you when an account’s info is out of date. You can then click the update button and D&B will update the record for you!
    D&B connector for SugarCRM

    Create an account and sync D&B data

    D&B SugarCRM Connector

    D&B dashlet on an account screen


April 1, 2014 [ 0 Comments ]

Upcoming Complimentary Webinar on SugarCRM D&B Data Integration

Posted by: Jessica Paquette


On Wednesday, April 16, be sure to check out the complimentary webinar we will be hosting with Dun & Bradstreet from 1:30-2:30 p.m. EST to learn more about their integration with SugarCRM. You can learn how to get the most out of Sugar and how to best utilize this exciting new alliance to fulfill your business needs.

As an added bonus, if customers currently running Sugar7 buy before April 16 they will be eligible to receive 50% off their first year of service from D&B. If they purchase within 90 days of April 16, they will receive a 20% discount.

The combination of the world-renowned information source, Dun & Bradstreet, with cutting edge Sugar is sure to be an exciting one. Customers will have access to fresh, vetted data from the most trusted source of business information in the world. Sales people will love the accurate contact, lead and account information that D&B feeds into Sugar with the click of a button.

SalesLogix and SalesFUSION

You can sign up for the webinar here and read the full press release here.

Questions? Ask us on our live chat or shoot us an email at



March 25, 2014 [ 0 Comments ]

Brain Trust: Q&A with Jim Ward

Posted by: Jessica Paquette
Tags: , ,

Ever wonder who the brains behind the magic at BrainSell were? Here is a look at the brains (and hearts) behind the national leader in business software solutions.

To kick off what will be a regular installment on the blog, blogger Jessica Paquette sat down with Jim Ward, the CEO and President of BrainSell and picked his noggin.

Jim Ward, BrainSell President

Jessica Paquette: BrainSell is a major player in the industry but at the heart is a tight-knit company. How do you maintain the personality and values of a small business while continuing to grow and expand?

Jim Ward: Great question.  We believe heavily in company culture.  Providing our greatest asset (our people) the ability to growth from within our company.  To keep extending outside their comfort zones and rewarding them for trying and succeeding.  All of our decisions, and this sounds cliché, whether it be for our clients, prospects or team members is based on the back drop of a win win culture.  And we strive to use some old fashion values of “loyalty”.

Jessica Paquette: What is your favorite software on the market?

Jim Ward: Ha… I love all business software that either impacts efficiency or profit. I’m fascinated by software that allows a company to scale their business without adding human capital.  Or by allowing the human capital to become more effective and letting the technology take over boring repeatable tasks.   As an example, we’ve been on the leading edge of Marketing Automation software resell and implementation.  Huge returns on the investment for my own company as well as my client companies.  Our newest software introduction and I think the next big business technology is BPM (Business Process Management) software.  The ability to automate between disparate systems and allow significant overall company impact.  Huge payback on BPM.

Jessica Paquette: What is your biggest pet peeve with current software?

Jim Ward: Bugs and defects.  We’re in the middle of the vendor and the client.  Bugs and defects can be very hard to manage from our perspective.  Unlike a car dealership that gets reimbursed for cars that have defects, we as a reseller support our clients through a resolution without charging for the time.  We feel it’s the right thing to do.

Jessica Paquette: What do you feel are some of the greatest marketing challenges that small businesses face?

Jim Ward: Small businesses often don’t have the resources or the knowledge of how to market and generate leads.  Leads are the life blood of any business that needs sales and who doesn’t?  In fact we’re ramping up services to help small business to outsource their marketing needs so that they don’t need to hire a marketing person if they can’t afford a full time hire.

Jessica Paquette: With such rapidly changing technology, look into your crystal ball and give us a glimpse at what you think the future holds for CRM software.

Jim Ward:  CRM software becomes the foundation of extended solutions.  Essentially CRM is a database that provides contact history, sales forecasting, customer service and limited marketing campaign monitoring.  The future is much like the iPhone whereby you can extend your core solutions with add on applications specifically for your business need that help you to advance your business growth.  Whether that’s automating signatures for your contracts and proposals through CRM or monitoring your prospects activity on your web site or using gamification to improve user adoption.  It’s all about extending the CRM foundation of data and making the data become a proactive source for income or better monitoring your customers and their needs.

Jessica Paquette: When you are not busy as the mastermind behind BrainSell, what are you doing?

Jim Ward: I long for the summer when I can boat in Cape Ann or ride my motorcycle for some free thought time.  Love my yoga to keep the effects of age at bay too! And I’m a reader mostly of business stuff.  I love finding outside sources of ideas that I can either help our clients with or our own business improve.

brainsell TM


Do you have any questions for the team? Ask us on our live chat or shoot us an email at

March 19, 2014 [ 0 Comments ]

BrainSell Recognized by SugarCRM as Three-Star Platinum Partner

Posted by: Jessica Paquette
Tags: , , ,


The Three-Star Platinum Partner status is given to companies that achieved top 10 percent Revenue Production in 2013 as well demonstrating a strong commitment to Sugar by being active participants in their growing Partner Program while delivering significant customer success.

BrainSell has hit the ground running in their partnership with Sugar and they have been an award-winning partner for several years.  The team at BrainSell offers full customization of SugarCRM to serve the individual needs of each customer through integration and support from trained technicians.

To learn more about becoming a partner with BrainSell, visit this website.

To read the full press release, click here. 

Questions? Ask us on our live chat or shoot us an email at

March 7, 2014 [ 0 Comments ]

BrainSell Teams Up With Colosa to Offer ProcessMaker, BPM for SugarCRM

Posted by: Jessica Paquette
Tags: , , , , ,

The team at BrainSell is excited to announce that they have joined forces with BPM powerhouse Colosa and will be becoming a core Elite Partner.

By joining Colosa’s partner program, BrainSell will be able to offer first level support to customers while being able to offer both ProcessMaker BPM and the ProcessMaker SugarCRM Edition. BrainSell team members will also have the opportunity to receive extensive training to further assist in the customer experience.

ProcessMaker integrates seamlessly with SugarCRM, the most cutting edge customer relationship management software in the industry. This allows administrators to combine a powerful workflow and routing engine with the top CRM application available.

.BPM for SugarCRM

Click here to read the full press release.

Questions? Ask us on our live chat or shoot us an email at



March 4, 2014 [ 0 Comments ]

BrainSell’s SugarCRM Partnership Program Continues to Grow

Posted by: Jessica Paquette
Tags: , , ,

Danmar Computers has been working with SugarCRM since 2005 and their experience, combined with the benefits that come from BrainSell’s Sugar platinum partner status, make this a powerful combination. With a new office in Deerfield Beach, Florida, Danmar has expanded to the United States after a strong European presence and they will add several new members to the BrainSell engineering team.

Customers in the Partner Alliance Program will be able to add revenue and also utilize the highly trained team at BrainSell to assist in implementation and the expansion of their portfolios. The Partner Alliance Program is an initiative that allows partners to take advantage of BrainSell’s platinum status while getting to work with the fastest growing customer management software on the market.

To learn more about becoming a partner, visit this website.

Click here to read the full press release.

Questions? Ask us on our live chat or shoot us an email at


February 25, 2014 [ 0 Comments ]

Simplify Your Business with Sage Inventory Advisor

Posted by: Jessica Paquette
Tags: , , , ,

Want to learn how to simplify the inventory process with your business? We have you covered.

The team at BrainSell will be hosting a webinar on Wednesday, March 5 on the Sage Inventory Advisor software. From 1:30 p.m. EST to 2:30 p.m., you can learn how you can minimize stock-outs, minimize over-stocks and simplify ordering, all for under $300 a month. And really, who doesn’t want to simplify things?

Sage Inventory Advisor is an affordable cloud solution that helps companies reduce excess inventory and free up  working capital while minimising stock-outs and increasing revenue.  It is designed to integrate with Sage ERP systems, including Sage 100 and Sage 300, to provide visibility of inventory levels and investment, produce quality forecasts and optimal replenishment recommendations.

You can sign up for the webinar here.

Questions? Ask us on our live chat or shoot us an email at

Sage inventory advisor

Join BrainSell for a free webinar on Sage Inventory Advisor on Wednesday March 5 at 1:30 pm est.

February 20, 2014 [ 0 Comments ]

BrainSell’s SugarCRM Partner Program Heating Up

Posted by: Jessica Paquette

The team at BrainSell is pleased to announce they have signed KNS Technologies to their exciting new Partner Alliance Program.

By coming on board with BrainSell, KNS Technologies will be able to reap the benefits of SugarCRM, the fastest growing and most exciting customer management software on the market. Partners in the program will be able to add revenue and also utilize the brains behind the scenes at BrainSell to assist in implementation and the expansion of their portfolios.

The Partner Alliance Program is an initiative that is allowing small businesses to grow with unlimited possibilities. Because BrainSell is a Sugar platinum partner, partners in their program can take advantage of those benefits and get to work with one of the most cutting edge products on the market.

To learn more about becoming a partner, visit this website.

Click here to read the full press release.

Questions? Ask us on our live chat or shoot us an email at



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