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Improve customer service using CRM: 4 tips

October 27, 2016 | By kcook

Improve profit with customer service 68% of customers who leave do so because of poor customer service Acquiring a new customer costs six to seven times more than doing business with an ...

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Add CRM: eCommerce alone is only half the battle.

October 25, 2016 | By kcook

Why eCommerce isn't enough - You need CRM too You’ve got a successful online business – but your eCommerce platform might not be enough!  Customer Relationship Management software (CRM) allows ...

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A CRM Box of Chocolates: Microsoft Dynamics CRM, SugarCRM, Salesforce.com, NetSuite

October 24, 2016 | By Sonja Fridell

New customers often approach us with predetermined ideas about the best CRM solution for their businesses. It might come from a previous job experience, a colleague’s recommendation, or just ...

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Microsoft Dynamics vs. SugarCRM Live Head-to-Head Webinar

October 24, 2016 | By Sonja Fridell

What: Webinar! MSCRM vs. SugarCRM When: Wed, Oct 26, 2016 2:00 PM - 3:00 PM EDT About: In this webinar and live product demonstration we will compare two of the most powerful CRM tools on the ...

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Effectively Managing Inventory with Sage Inventory Advisor – Live Webinar 10/20/16

October 19, 2016 | By Sonja Fridell

Effectively Managing Inventory With Sage Inventory Advisor - Live Webinar Sage Inventory Advisor Control Your Inventory With a touch of an iPad for Less Than the Cost of a Car Payment. Introducing ...

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OroCRM – Enhancing the Customer eCommerce User Experience

October 17, 2016 | By Sonja Fridell

OroCRM - Enhancing the Customer eCommerce User Experience OroCRM - Enhancing the Customer eCommerce User Experience Why is This Important? Customer service can have a huge impact on your ...

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