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SugarCRM is the world's leading provider of commerical open source customers relationship management (CRM) software

Founded as an open source project in 2004, SugarCRM applications have been downloaded over five million times and currently serve over 500,000 users in 75 languages. Over 4,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over lock-in based, proprietary alternatives.

In the last year, SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.


Role-Based Demos

SugarCRM product experts will walk you through the application and introduce you to the capabilities that help sales teams and management become more efficient. Take a tour of SugarCRM's on-demand application and see the incredible power and flexibility of Sugar's platform.

Sales
Get a walkthrough of features a salesperson and/or manager use on a daily basis, including managing contacts, opportunities, quotes, dashboards and reporting.

Marketing
See how easy it is to develop email programs, capture leads, and measure the effectiveness of campaigns from inception thru a closed sales opportunity.

Support
Consolidate your channels and agents onto one CRM system, regardless of location- to keep managers and staff informed about all customer interactions.

Reporting
Real time dashboards and analytics provide the visibility and control you need to stay on-course. Learn how to customize and drill-down using reports.

Administration
Understand the key areas of information for Sugar Administrators such as setting up new users and utilizing administrator tools to configure Sugar.

Customization
See which easy-to-use tools allow you to configure and extend the application-to perform upgrade-safe customizations, using the Studio and Module Builder and more.


Webcasts

Hear from customers and industry analysts why SugarCRM has become the fastest growing CRM solution today. Then, ask your SugarCRM reseller how you can potentially:

  • Could save up to 65% on license costs, compared to proprietary lock-in CRM solutions
  • Lower your Total Cost of Ownership
  • Introduce a more flexible alternative that gives you more choices for deployment and integrations

Getting the Most Out of Sugar Reports
SugarCRM has made its reporting tools easier to use, yet more powerful than ever. This short webcast will help you make the most of the Sugar Reports.

View Webcast »

Top Trends Driving CRM Innovation in 2009 and Beyond
Grab an analyst's take on the top trends influencing CRM in the next year and beyond. Also, hear how SugarCRM is keeping on top of the major developments in CRM, cloud computing, and social media in this informative discussion.

View Webcast »



White Papers


Ovum Analyzes SugarCRM
Ovum analyst Laurent Lachal takes an in-depth look at the growth of SugarCRM and how it is positioned at the confluence of four high-growth IT markets: open source software (OSS), software as a service (SaaS), customer relationship management (CRM), and small and mid-sized businesses (SMBs).

Try It, You'll Like It
Nailing end-user buy-in has been a long-standing challenge for organizations that decide to implement a CRM system. This white paper will provide an overview of some of the most common employee pitfalls encountered during a CRM implementation and will demonstrate how change management and a well-planned training program can ensure end-user compliance and software adoption.

Grow Your Business, Not Your Support Costs
How can your company scale its customer base without scaling your support organization? This white paper details the strategies necessary to implement a responsive, agile support system that builds a loyal customer base in a cost-effective manner.

CRM Total Cost of Ownership
Learn how commercial open source CRM delivers faster business results at lower cost. Compare the total cost of ownership between 3 generations of CRM implementations based on price, integration, and flexibility. Pricing a CRM solution should go beyond the initial license and maintenance cost.



Free 30 Day Trial
See for yourself how SugarCRM's Professional Edition can help you get more control and visibility into your customer relationships by automating your sales, marketing and customer support teams.

To start your trial, follow the link below and you will be directed to SugarCRM's web site. Upon completing the web form, you will receive a confirmation email, you will be contacted shortly by your reseller to answer any questions you might have.

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Free White Papers

Learn about integration with a customer-centric view and much more!

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