Pivotal CRM software solutions offer innovative enterprise CRM software for your unique business needs and processes:

The Pivotal CRM Advantage

Every business is unique, with different customer strategies, different business processes, and different user expectations. The challenge for businesses today is to use differentiated customer strategies and take intelligent action across all of their channels-and to manage these activities efficiently and profitably using CRM solutions.

The need for CRM flexibility and sophistication-the desire to have both powerful, appropriate functionality out of the box and the ability to mold the software to fit unique business processes-is prompting more and more companies to turn to Pivotal CRM.

We give customers more than just software: We give them the means to align their organizations around the customer and create the customer experience they want to deliver. We give you CRM on your terms.

CRM Software for Your Complex Processes

It's your CRM, not ours. Your company and the way you do business are one and the same. Your business processes are what make you unique. They are your competitive edge-or they can be, if they're properly supported by the right tools.

We know what it takes to work with companies with high levels of product and business-process complexity. The greatest advantage of Pivotal CRM software is its ability to handle the requirements of complex processes and foster continuous improvements that address your company's exact business needs. This allows organizations to establish and streamline complex sets of rules and processes that govern their customer relationships and create a competitive edge.

With Pivotal CRM software, you can build in intricate processes to support a diverse or multi-tiered customer set-this can entail, for example, informational and transactional requirements, contextual up-sell and cross-sell, follow-on customer service, and value-added communications that are compliant with regulations and conform to your industry's best practices.

No matter how complex your product configurations or business processes, Pivotal CRM software has the power and flexibility to match them and add value to every step.

Flexible CRM Solutions Designed for Your Industry

Industry-tailored Pivotal CRM solutions save time and money in implementation and customization costs and increase user adoption through better-suited tools. Don't change your business processes to fit your CRM solution; choose a CRM solution that fits your business processes.

CRM Solutions for Financial Services
Increase client retention and deliver exceptional service with collaborative relationship management tools.

• Institutional Asset Management
• Mutual Fund Wholesaling
• Capital Markets
• Private Banking/Wealth Management
• Commercial Banking

CRM Solutions for Healthcare
Save time and money by streamlining enrollment and renewals using a comprehensive front-office suite.

CRM Solutions for Home Building and Real Estate
Reach prospective homebuyers, manage the sales process efficiently, and deliver outstanding customer care using industry-specific tools.

CRM Software Solutions for Legal Services
Maximize billable hours and strengthen client relationships with better access to client information and reduced paperwork.

CRM Software Solutions for Manufacturing
Manage pricing, quotes, and contracts more efficiently and become customer-driven with manufacturing-tailored CRM software.

CRM Solutions for Medical Device Manufacturing
Reach key influencers and bring your products to market faster using flexible industry-specific functionality.

CRM Solutions for Senior Living
A comprehensive sales and marketing system designed specifically for the senior-living industry and built on a single, integrated multi-community database.

CRM Solutions for Municipal Government
A tailored solution designed specifically to manage requests and complaints from citizens and 311 services.

CRM Solutions for Regulated Management
A comprehensive solution that addresses the complex processes of regulated management organizations in the healthcare, energy, and financial industries

CRM Solutions for Telecommunications
An industry-specific solution that automates and integrates the business processes of deploying mobile and wireless networks.

CRM Solutions for Utilities
An industry-specific solution that allows marketing and sales teams to segment target markets, for both residential and commercial customers, by rate and usage.

CRM Solutions for Training & Course Management
A flexible skills development, training, and course management solution for training institutions and corporate training departments.

Additional Information

For more information on ACT! by Sage, please contact our sales department at (866) 356-2654, ext 201 or email at sales@BrainSell.net.

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