intelli-Cti provides desktop integration to your telephony system, ACD, predictive dialler – it enables on-screen call handling for the management of calls and incorporates unique client side recording of inbound, outbound and missed calls.

A video demo of intelli-Cti can be found on the QGate website: www.qgatesoftware.com

intelli-Cti Features

• Full inbound and outbound single action call handling from within SalesLogix
• Seamless integration with SalesLogix for sales and support
• Incoming call support (screen pop) displaying customer information
• Call history logging
• Missed call logging
• Customizable user preferences
• Increased call efficiency
• Increased customer satisfaction
• Improved customer relationship management
• Telephony switch independent
• Flexible and extendable - you decide what actions will take place
• Microsoft TAPI2.1 or above compliant

Solution Category

• Telephony

Vertical Markets

• General use

Complements SalesLogix Modules

• SalesLogix Sales
• SalesLogix Support

Works With Client(s)

• LAN

Additional Information

For more information on intelli-Cti, please contact our sales department at (866) 356-2654, ext 201 or email at sales@BrainSell.net.

Back to top